The company came into being in 1997 as a software house. Initially named as Intellisoft Inc., it was later rebranded as Dansoft. The company then ventured into travel services and soon after this, luckily found a brigade of talented individuals who allowed it to make its mark in various fields such as those of web development and internet marketing. With time, the business expanded and the company grew to form more alliances. Thereafter, recruitment and financial services also started. More services were brought in to further ease the working relationship with the business partners. Hence, a brand of various business units, Emenac took shape.
Gradually, Emenac developed a call center and today, it has a wide range of services from all sorts of contact center provisions to financial services to management to recruitment to networking. Throughout this time, it has mastered the art of technology, consultancy and outsourcing and has gained business ethic, which has provided it with a unique position in the world of online business.
Emenac works with its clients in a highly professional yet friendly environment allowing them to not just have their problems solved proficiently but also indentify the problems facing their businesses or its needs and requirements in order to work up a practicable solution and ensure its effective implementation.
Emenac specializes in a number of services related to outsourcing, consultancy and technology. Since its inception, it has directed itself to providing a wide range of services whilst maintaining excellent standards and has successfully achieved this aim. Emenac has maintained healthy relations with its clients by offering a variety of services through highly specialized and efficient teams. Around 60% of its current clientele has been working with it since the last five years and 27% since the past two years. As per the current statistics, it has 28% of its clientele in Canada, 22% in the US, 10% in UK, and 16% in Pakistan, 15% in Australia and 9% in other countries. Emenac is also proud to inform that each year; it sees an increase in its revenue from 10%-20%. It has the capability of being one-step partner and is already working as such with many companies. The company effectively controls quality by maintaining a professional environment in the workspaces, integrating technology with training and knowledge, controlling prices and keeping satisfaction of clients as the top most priority. This, package of surpassing services and excellent pricing, marks Emenac’s success.
Emenac Inc. has a hierarchical design in which, the board of directors, share liabilities and perform selection tasks. The company comprises of various departments that deal with different areas. Since Emenac Inc. is a project based company, for every project, all the departments come together to form a team on electoral basis of which, skill is a major criterion. One of the team members is selected as the project manager and the selected candidate not only acts as the head of the project but is also answerable to the client. Once a project reaches completion, the team members shift back into their designated departments. This cycle completes the virtual design of Emenac Inc.
As far as the physical setup of the company is concerned, the system includes a high-tech building featuring all sorts of security arrangements as well as backup systems. The security plan involves earthquake resistant features, emergency exits, temperature controlled environments, fireproof fittings, security alarms and fire fighting and rescue equipment. Backup is maintained for the entire data in fireproof areas whereas backup for the electricity is maintained through high-powered generators. Four high-speed internet connections accentuated through dedicated fiber optic lines run the entire system combining with efficient computer systems that are intermittently upgraded. Lighting and furniture of the workspaces have also been specifically designed so as to keep the operations perfected.
Having been founded in 1997, Emenac has seen marked growth turning from a small Canada based outsourcing firm to an established name in the global BPO environment. I feel great pride in writing today that ever since I have been serving it as its Chief Executive Officer, I have seen it developing rapidly all this time.
Throughout its journey, Emenac has enjoyed many achievements and won numerous local awards for gaining unmatchable success in the fields of outsourcing, technology and consultancy. These certifications, awards and acclaims have boosted our morale to take it higher. All thanks to them, Emenac is now a multi-million dollar business. There was a time when it was only functioning in Canada, and today, its services have extended to AU and Pakistan with 800 employees. Every year, we have increased our revenues, 15%-20% compared to last year and this success could never have been possible without the efforts of Emenees.
Emenac has worked with a globally accredited business ethic and strived to provide its clients and their customers with the highest possible satisfaction. It is however, still aimed at growing bigger and better; something which we are coming to achieve swiftly and steadily. Due to this energy, Emenac has maintained healthy relations with business owners all around the world. It is worth mentioning that entrepreneurs, who have been working consistently with it since the past 5 years, form 60% of its current clientele.
Entering the parade of globally renowned firms, Emenac has successfully made its way out of the mainstream BPO world. Serving the community, valuing the clients, caring for every individual and integrity have been its core competencies. Emenac will continue the processions with the same zest so that its very best is introduced to the global corporate scene.
Junaid Inayat (CEO)